Terms & Conditions Privacy Policy

Terms & Conditions

Please read these Terms of Service carefully before using our website or purchasing our products.

Last Updated: July 11, 2025

1. Acceptance of Terms

By accessing or using the UrbanFit website (urbanfit.mysamar.in) and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to all of these terms, please do not use our website.

1.1 Changes to Terms

UrbanFit reserves the right to update or modify these terms at any time without prior notice. Your continued use of the site after any changes constitutes your acceptance of the new Terms.

2. Products and Pricing

All products displayed on our website are subject to availability. We reserve the right to discontinue any products at any time.

2.1 Pricing Information

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

2.2 Color and Description Accuracy

We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

3. Orders and Payment

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order.

3.1 Payment Methods

We accept the following payment methods:

  • Credit cards (Visa, MasterCard, American Express)
  • Debit cards
  • PayPal
  • UPI payments
  • Net Banking

3.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This email only acknowledges that we have received your order and does not constitute acceptance of your order.

4. Shipping and Delivery

We ship to addresses within India. Delivery times are estimates only and are not guaranteed.

4.1 Shipping Costs

Shipping costs are calculated based on the weight of your order and your location. Shipping charges will be displayed during checkout before you place your order.

4.2 International Orders

We currently only ship within India. For international inquiries, please contact our customer service team.

5. Returns and Exchanges

We accept returns and exchanges within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.

5.1 Return Process

To initiate a return:

  1. Contact our customer service team to obtain a Return Authorization Number
  2. Package your return securely with the original packing slip
  3. Ship the package to our returns center

5.2 Refund Processing

Refunds will be processed within 7-10 business days after we receive and inspect your return. Refunds will be issued to the original payment method.

6. Intellectual Property

All content included on this site, such as text, graphics, logos, images, and software, is the property of UrbanFit and protected by international copyright laws.

6.1 Trademarks

UrbanFit trademarks and trade dress may not be used in connection with any product or service that is not UrbanFit's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits UrbanFit.

7. Limitation of Liability

UrbanFit shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the products on this site or the performance of the products.

In no event shall UrbanFit's total liability to you for all damages, losses, and causes of action whether in contract, tort (including negligence), or otherwise exceed the amount paid by you, if any, for accessing this site or purchasing products.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law provisions.

Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@urbanfit.mysamar.in

Phone: +91 9876543210

Address: 123 Fashion Street, Mumbai, Maharashtra 400001, India

Privacy Policy

This Privacy Policy describes how UrbanFit collects, uses, and shares your personal information when you visit or make a purchase from urbanfit.mysamar.in.

Last Updated: July 11, 2025

1. Information We Collect

We collect several types of information from and about users of our Website, including information:

1.1 Personal Information

When you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Name
  • Billing and shipping addresses
  • Payment information (credit card numbers, etc.)
  • Email address
  • Phone number

1.2 Device Information

We automatically collect certain information about the device you use to access our website, including:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookies and similar technologies

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders
  • Communicate with you about your orders
  • Screen orders for potential risk or fraud
  • Provide you with information or advertising relating to our products
  • Improve and optimize our website

We will never sell your personal information to third parties. We only share your data as described in this Privacy Policy.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

3.1 Service Providers

We use Netlify to power our online store. You can read more about how Netlify uses your Personal Information here: https://www.netlify.com/legal/privacy.

3.2 Payment Processors

We use Razorpay for payment processing. Your payment information is securely transmitted to Razorpay and is not stored on our servers.

3.3 Legal Requirements

We may disclose your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

5. Your Rights

If you are a resident of India, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5.1 Opting Out of Communications

You may opt out of receiving marketing communications from us by following the unsubscribe link or instructions provided in any email we send.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your browser. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6.1 Types of Cookies We Use

  • Essential Cookies: Necessary for the website to function
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences
  • Advertising Cookies: Used to deliver relevant ads

7. Security

We take reasonable precautions to protect your personal information and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

All payment transactions are encrypted using SSL technology and processed through a PCI-DSS compliant payment gateway.

8. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal or regulatory reasons.

Contact Information

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: privacy@urbanfit.mysamar.in

Phone: +91 9876543210

Address: 123 Fashion Street, Mumbai, Maharashtra 400001, India